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SERVICE DETAILS & TERMS OF SERIVCE
Chef Carousel provides locations a pop-up food source as an extra amenity and entertainment to their tenants/residents/patrons. With our network of chefs, we are able to provide an ever-revolving new culinary experience. These chefs fall into three main categories: Foods, Beverages, and Desserts. The chefs are all local and novel-brand food entrepreneurs. There are no commercial brand food operators in our program.Each location will customize their own scheduling experiences by choosing: the desired dates/times, the capacity of chefs in attendance per visit, the categories of chefs (food / beverage / dessert), the placement for their setup, and any property policies they must adhere to.
In order for Chef Carousel to succeed at any given location, there are expectations that are needed to be met by both the chefs and us as the service provider. For the chefs, it comes down to sales. Most of our participating chefs (not all) are happy with reaching a minimum 10 customers per service-hour. Given that most services are 3-4 hours, there is then a minimum 30-40 customer expectation for the overall experience. However, reaching at least 20 customers is still sustainable for most chefs.
Our goal as the service provider is to create sustainability. Chefs (or operators) reaching their sales goals is the most important measure, and we create these service policies in order to architect that outcome. Locations that participate in Chef Carousel must agree to these terms in order to receive the service:
Safe & Compatible Setup Environment: It is expected that where a location chooses the setup area for the visiting chefs is safe and secure for both the operators and their customers (tenants/residents/patrons). Additionally, it is expected that the area is conducive for the success of sales of the operators by being a visible and known spot for customers to visit at.
Program Promotion: It is expected that a location promote the Chef Carousel program, as well as the names and menus of visiting chefs before they arrive. Specifically, promotion should be sent out with at least 24 hours notice, if not earlier.
Non-Compete: It is expected that the location does not unreasonably provide other food-beverage-dessert options while being serviced with Chef Carousel. Nor can a location offer exclusive opportunities to visiting chefs. In one aspect we are seeking to protect the sales interest of the chefs, while in the other aspect we are protecting our own financial integrity from locations inviting chefs to opportunities we do not get administer.
Our default program succeeds on the basis that enough property promotion should correspond to sufficient sales outcomes for visiting chefs, whereby each customer self-pays. Our Food Subsidy Program is an alternative option where any location can provide any monetary budget, that we administer, to give its tenants/residents/patrons their food-beverage-dessert choices as paid-for up to the budgetary amount. We can typically secure a $10/item arrangement to any of our participating chefs. These paid-meals can be distributed on the basis of first-come, first-serve or predetermined by property selection.